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Learn more about our products for Customer Relationship Management (CRM) Gamification can help your community when applied to specific use cases, for example you can reward users for answering questions which can lead to higher rates of user involvement in your forums and lower support costs. Gamification works for intranets, social intranet replacements or external ... View FAQs and stay up to date with the product information and resources on Jive and Microsoft integrations, including: Office (Word, Excel, PowerPoint, & Outlook) and Sharepoint.