Thank you very much for your follow up and I'm sorry for any inconvenience you are experiencing.
If this Enhancement is critical for your business in the short term, I can recommend that you contact our Professional Services team through your Account Executive. They should be able to propose a solution to your needs.
As you are probably aware, currently, our product development energies are focused on CRM.Client and Next-Gen. During this time, the Enhancement/Product Requests can bee handled through our Professional Services team as mentioned above.
Overall, we believe this delineation will produce the best overall solutions for all. With my thanks for your understanding.
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concurrent edits are not quietly dropped but saved in the proper sequence and can be reviewed in the record's history so any user with access can clearly see which fields have been changed when and by whom.
In general, edits on a record are saved on a per-field basis. So, parallel editing does not have an impact on the work of other users. However, in the unlikely event that two users are editing the same field on the same record at the same time the changes will be saved as described above and made transparent accordingly.