• Jive Migration tools

    My team is in the process of migrating our legacy Jive data into a homegrown proprietary platform. Are there any tools out there that anyone can suggest to help with this process?
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    created by nordy38
  • What does the "Is this what you were looking for?" link do?

    What does the link do: "Is this what you were looking for? Yes | No, take me back | Search the whole community for "Is this what you were looking for?" ?  (Shown when you click to a question from search results.)...
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    last modified by dcole
  • "I have the same question" feature

    Hi there,   I have a question about the "I have the same question" feature. If a user clicks this button, does this qualify as "activity" on the post, and would that then populate a question to the top of a "rec...
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    last modified by akoplen
  • Please explain the data in the Report for "Answered Questions"

    My report for "answered questions" seems strange. How can I have more questions with responses than I have questions? Below is a screenshot showing the report I'm using and the boxes with the stats.  Questions ...
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    last modified by pgrant
  • Can poll responses be private?

    I believe my search and use of polls already holds the answer to this, but just to be sure....  Is there a way to make poll responses private?  My co-workers need a "survey" in our community, but they want...
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    last modified by Frank Field
  • Jive ribbon unavailable when excel file saved in an MS Teams sync folder

    I have Jive for Office installed. I am using MS Teams to store my files and sync them to my desktop. If I open Excel from the Teams sync folder the Jive ribbon does not display. it is enabled in COM Add-Ins   ...
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    created by pgrant
  • Mass deleting older versions of a document

    Wondering if anyone has dealt with this before....Is there anyway to mass delete the older versions of a document?  We have an older document that has several thousand versions and they are taking forever to load...
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    last modified by lyndsay_lantz
  • test

    hello worldSS
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    last modified by zamza
  • How can we prevent users from adding unproductive comments on ideas?

    Hi there,   I am curious if any other community managers for customer communities have experienced this, and if you have, if you have any suggestions on how to stop it.   Many of our customers participate ...
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    last modified by akoplen
  • Super Tile Filter Link That Withholds Certain Content

    Hi, all!  We're trying to create a filter link for a super tile that will pull all content in a space except for videos.  Does anyone have any experience creating syntax that withholds a specific kind of con...
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    last modified by dfinetti
  • Discrepancy in Space Followers Count

    Hi there,   When attempting to see the total number of followers for a space, I notice two different outcomes from two different experiences.   If I browse places > spaces > (https://community.jiveso...
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    last modified by akoplen
  • How to explain the difference between Questions and Discussions to users

    We have a fairly new community & our users are having a difficult time understanding when they should post a question or a discussion. Wondering if someone has found a successful way to explain this to their users...
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    last modified by jhoward
  • China and wechat

    Does anyone have a China community strategy?  Wechat seems to be well adopted, so I'm curios if others have just used it instead of Jive to facilitate a community or tried integrating their Jive community with it...
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    last modified by mnevill
  • Can I enable moderation for guest only?

    Is it possible to say that 'If guest try to create content, it needs to be moderated before published', but when a member does it they don't need moderation?
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    last modified by susannebrands
  • DES issues?

    Is anyone out there running into DES issues? Our processes of pulling data in from Jive - x via DES is failing. I realize, of course, that JX is now a Lithium product and we have submitted a ticket there. However, I s...
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    last modified by gordon_sorensen
  • Lithium to Acquire External Online Community Business from Jive?

    Hi, Anyone has insider news on Lithium to Acquire External Online Community Business from Jive?   I wish Jive will inform its external communities beforehand and let us know what it means.   Please share...
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    last modified by cathyjliu
  • Does any one have a direct line of contact with someone in Aurea support? URGENT

    Hello fellow external community members, I am migrating off of Jive-X and my go live date is in 15 days. I have been struggling to receive timely support from Aurea regarding our Akamai environment and am forced to w...
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    last modified by lallison
  • Customizable metadata for SEO & social sharing

    Background   One of the feature our team were looking forward to was being able to enter custom metadata for pages across our site. We've already customised our on-prem code to improve the out-of-the-box impleme...
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    last modified by mcollinge
  • Has anyone changed the wording of the marking "Correct Answers"?

    Hi there,   I am curious if anyone has changed the wording of the "Correct Answers" button to something else? For example, substituting that verbiage for something like "This solved my problem"? Is it even poss...
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    last modified by akoplen
  • URGENT Akamai License Help

    Hello Kosheno Moore I am a former Jive-X customer and I need assistance with my Akamai license currently held by Aurea. Lithium has been contacting you and has not received a response. Please tell me whom I may speak ...
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    last modified by lallison