• Phonami Community Home Page

    Phonami is a cloud-based unified telecommunications company that provides PBX phone services (similar to VOIP) and also automatically adds users' call data (including the recording) from any device (regular phone, sof...
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    last modified by Kara Francis
  • JiveX CRM Connector - brief overview

    The following is some info related to Jive's ability to connect with Salesforce OOTB for creating cases.  I'll update it further soon but as there have been a few questions from community members about this featu...
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    last modified by adam.mertz
  • Community manager tasks in the community lifecycle - whitepaper

    Dear community managers what do a penguin and a community manager have in common? Certainly more than you think! In Pokeshot///SMZ’s latest white paper you’ll learn about the different phases of the commun...
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    last modified by Sandra Brueckner
  • MIT-Deloitte: Generating Social Business Value Across the Enterprise

    MIT Sloan Management Review and Deloitte global survey found clear evidence that companies across industries are creating value with social business. A key finding is that social business value is a function of what w...
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    last modified by fndrocha
  • Have a Story to Share? Speak at JiveWorld's 2013 Advanced Community Mgt Track!

    Looking for Speakers for JiveWorld 2013 Advanced Community Management Track  Looking for Speakers for JiveWorld 2013 Advanced Community Management Track About the Track I Want to Speak on One of These To...
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    last modified by cflanagan17
  • Change Relationship Terminology from "Friends" to "Connections"

    I had to do this on 6.0 and, at least to me, it was not readily apparent how to do it.  Enjoy. Admin Console:  System > Settings > Phrase Substitutions: note the specified "Theme" (by default it is "...
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    last modified by knehpets
  • Jive 5 Permission Configuration Worksheet

    Version History v3 - August 27, 2012 - Updating the "Special Permissions" tab with a note that "Create Poll" under "Home Page Permissions" also governs whether or not users can create polls within social groups. v2 ...
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    last modified by cclabaugh
  • List of Frequently Use Spam Terms

    I have a slew of Google Alerts for spam terms and suspicious code appearing on our domain.  In response to the thread Social Groups Blogging Spam, I thought it best to share with you my list and ask that you shar...
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    last modified by it2000
  • External Community Staffing Model

    We strategy folks here at Jive are often asked to provide staffing model  estimates for public-facing branded communities (as well as for  employee-facing ones, and for social media engagement). To that end,...
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    last modified by sgerus
  • How does your community compare to ours?

    Question Level 1 Question Level 2 Question Level 3 Answer Internal or External Community? Company 1 External w/ Private Internal communities   Question Level 1 Question Level 2 Question Level 3 A...
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    last modified by mark.schwanke