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  • Customizable metadata for SEO & social sharing

    Background   One of the feature our team were looking forward to was being able to enter custom metadata for pages across our site. We've already customised our on-prem code to improve the out-of-the-box impleme...
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    last modified by mcollinge
  • We're Going to Microsoft Ignite in Orlando, Sept. 25 - 29 - will we see you there?

    Hello Community!   We are so excited! For the first time, Jive will be an exhibitor at Microsoft Ignite in Orlando, FL, September 25-29, 2017 and we're hoping that we'll see some of you there.     ...
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    created by Libby Taylor
  • How discovered knowledge in JIVE is activated and up-cycled with SmarterPath

    Sandra Brueckner about up-cycling content, why companies need to think about it and how Pokeshot  and SmarterPath - Social Learning Add-On can help.   We do live in a wonderful world. Most of the companies ...
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    created by Julia Köster
  • How well do you know your social platform?

    Good day Jivers, As Community Managers, we wear many hats and are always looking for that next interaction. How many of you are responsible for utilizing social media for listening, promotion, customer service (or a...
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    last modified by Toby Metcalf
  • Considerations on Catering to Multi-Lingual / Multi-Language Community

    As use of our product grows internationally we are beginning to see participation our our community by users whose first language is not always English and who may not even speak English proficiently.  Catering t...
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  • Tips and Tricks: Building a Help Desk

    Let's say you're on the IT Team for Big Rock Trading Company and you're looking for ways to improve case deflection for your company. You want to implement a Help Desk that will allow employees to ask questions, recei...
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    created by Sarah O'Meara
  • Tips and Tricks: Collaborating Around a Function

    Imagine you're on the product team for Big Rock Trading Company, a company that produces hiking equipment. Your team is looking for a solution that would allow them to brainstorm features for your latest hiking bike, ...
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    created by Libby Taylor
  • An(other) Open Letter to Jive Leadership, Employees, and Customers: Trust Your Instincts

    Jive Community   This morning I read the New York Times story on Jive CEO Elisa Steele and it moved me to share it on my social channels.    Three years ago I was clueless about how I could take my c...
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  • "Long time listener. First time caller"

    Stewart Wachs cornered me on the first day of Jiveworld and said to me   "Uhh, I am not sure how I missed this but I forgot to schedule you for booth duty? I think you have one shift ? Do you mind floating at the...
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    created by Keeley Sorokti
  • Hidden in Plain Sight: Why Some Online Communities Make More Money

    In our latest research study, “The Business Impact of Online Communities,” we found that almost half (49%) of communities report revenue gains from their online community. This is an exciting proof-point, ...
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  • Unified Customer Experience with Jive-x Salesforce Integrations – Webinar Recording

      Thank you again to our presenters Sterling Bailey and Billy Volpone for a great webinar on Tuesday. For those of you who were unable to attend "Unified Customer Experience with Jive-x Salesforce Integrations" ...
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  • Live Webinar With ADP: Transformative Results Through Internal & External Engagement

    Hi Everyone,   I'd like to personally invite you to a great webinar we're going to have next week with ADP: 'Transformative Results Through Internal & External Engagement".    Your organization m...
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    created by Sarah O'Meara
  • Analytics Webinar: Introducing Jive Insights Advanced (formerly Resonata) for Jive-n

    co-authored by Darshita Maniar   Live webinar, March 23: "Analytics Best Practices with Jive Insights Advanced."  Click here to register.     For those who have read Why the Digital Workplace Need...
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    created by Jennifer Kelley
  • Translation Service Updates

    We are always looking to innovate on our cloud features and provide the highest quality to our customers. With this in mind, we recently addressed some issues in our cloud translation service. We were able to provide ...
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    created by jeremy.grant
  • It's Official: Now Welcoming Submissions for Jive's Digital Transformation Awards

    Jive's Digital Transformation Awards call for submissions is now open! The Awards celebrate the top 25 customers who have demonstrated leadership and innovation by harnessing the power of collaboration and communicati...
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    created by becky.leung
  • Improving your Customer Support Journey with Salesforce Integrations for Jive-x

    I hit my nine-year anniversary at Jive this past September. When I started in 2007, we were updating for Jive version 1.6 (called Clearspace at the time, to be exact), and Jive had just undergone a massive undertaking...
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    created by Billy Volpone
  • Jive Daily - The Gift of Mobility for Your Company: A Success Kit by Jive

    Hello Jive Users,   Who doesn't like having the ability to be connected, consume news, collaborate and contribute from wherever they are? We all like being mobile-first and work from different places. For that r...
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    created by Libby Taylor
  • Assess your Community Management Maturity: 2017 State of Community Management Survey is open!

    Eight years. The Community Roundtable has been doing its annual research on the landscape of community management for close to a decade, much of which has been supported by Jive because Jive realizes how critical this...
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    created by Libby Taylor
  • Product Ideation – Unleashing Customer-Driven Innovation

      We've had huge success using Jive's Ideation Module to involve customers in our Product Development Process. It's helped us apply the experiences and creativity of our users to improve our offerings. It's give...
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