• How can we prevent users from adding unproductive comments on ideas?

    Hi there,   I am curious if any other community managers for customer communities have experienced this, and if you have, if you have any suggestions on how to stop it.   Many of our customers participate ...
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    last modified by akoplen
  • Discrepancy in Space Followers Count

    Hi there,   When attempting to see the total number of followers for a space, I notice two different outcomes from two different experiences.   If I browse places > spaces > (https://community.jiveso...
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    last modified by akoplen
  • China and wechat

    Does anyone have a China community strategy?  Wechat seems to be well adopted, so I'm curios if others have just used it instead of Jive to facilitate a community or tried integrating their Jive community with it...
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    last modified by mnevill
  • Does any one have a direct line of contact with someone in Aurea support? URGENT

    Hello fellow external community members, I am migrating off of Jive-X and my go live date is in 15 days. I have been struggling to receive timely support from Aurea regarding our Akamai environment and am forced to w...
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    last modified by lallison
  • URGENT Akamai License Help

    Hello Kosheno Moore I am a former Jive-X customer and I need assistance with my Akamai license currently held by Aurea. Lithium has been contacting you and has not received a response. Please tell me whom I may speak ...
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    last modified by lallison
  • Welcome to the External Community Managers group: Please introduce yourself!

    Hello and welcome! I'm Gia Lyons, Program Manager of the Jive Community, and I started this group in hopes of sharing tips and techniques with other managers of externally facing branded communities. Please introduce ...
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    last modified by gialyons
  • Is Jive Rewards down?

    Any Jive-x communities experience a breakdown for Jive Rewards since last night?  My power user reported that his point has not been recognized and accumulated since last night.
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    last modified by cathyjliu
  • Toshiba is Looking for an All Star Community Manager

    Hello folks!   We have an excellent opportunity for an Enterprise Community Manager to join the Toshiba team to further drive and expand the use and engagement of our award winning Social Business Network (Toshi...
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    created by dasbeef
  • Is it possible to hide usernames of registered users for not logged in visitors (guest users) and show another profile property instead of that?

    We want activate guest access in our community, but we don't want that the guests (not logged in users) can see the username of our registered users. Is there a way to "hide" all user information for guests or just s...
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    last modified by christof.nussbaumer
  • HTML widget on Activity + Pages

    I need to add an HTML tile to an Activity + Pages page.  Any idea how I can do that?  I have that option on an overview page, but not on Activity + Pages.   Christie
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    last modified by christiewebb
  • Jive Automatically approve group membership into private groups without admin intervention?

    We are currently on the JiveX Cloud and the Admin Essentials "Add-on" doesn't support this feature though the plugin did.   Any suggestions?
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    last modified by historian
  • Jive Live Chat Inquiry

    Hello! I recently submitted an idea that may benefit external communication with our customers who use Jive. We have had difficulty in getting our secret group members to configure their notifications and want to enha...
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    last modified by tconnery
  • Blog post image header size

    Is there a 'right' size for the header image?   And, is it responsive to different screen sizes?   Having trouble figuring out the right size.  And, unable to find documentation on the recomme...
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    last modified by allura
  • External Community Examples

    The following are examples of external communities. Please feel free to add your own external community.   Cypress Semiconductor: Welcome | Cypress Developer Community Akamai Technologies - https://community.a...
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    last modified by socketz
  • Zoomin for Jive

    Hi All,   Has anyone used the Zoomin for Jive plugin? Would love to hear your thoughts/see it in action.   Thanks!
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    created by dennismsmith
  • Ideas examples

    What are some good examples of external communities using Jive Ideas?
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    last modified by dennismsmith
  • Bulk Manage Content for Tagging... Weirdness

    Last week I thought I'd take advantage of the new Bulk Manage tool to add some Tags to existing content; 120 pieces of content to be exact. I have to say for the most part it was pretty easy, though knowing that your ...
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    last modified by historian
  • How do I create/send a private message to a group?

    I can't find this anywhere I would logically think it should appear, where am I not looking??
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    last modified by briankling
  • Gamification from Community Has Disappeared

    Is anyone else having an issue with gamification and accessing the points within their community? Ours have disappeared completely. Jive's status page says that Jive rewards is operational. Wondering if it is just our...
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    last modified by sfield
  • Is there a way to modify when a user is deactivated based on their permissions?

    We want to deactivate some of our community members after a year and others after 3. Is there a way to do this?   Thank you!
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    last modified by cstratton