• Is Jive Rewards down?

    Any Jive-x communities experience a breakdown for Jive Rewards since last night?  My power user reported that his point has not been recognized and accumulated since last night.
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    last modified by cathyjliu
  • Anyone else missing Daily Gains in their leaderboard?

    My daily gains have been going on and off (mostly off) for over a week now. Nothing in the Your Ranking tab and nothing in Top 100. I don't know if we aren't earning points or if Jive just isn't showing it. Also, my #...
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    last modified by kristengastaldo
  • Community Manager Reports Showing Incorrect Data

    Has anyone noticed if their community manager reports are showing incorrect data? We pulled the monthly report for November and one of our measurements is number of correct answers. This shows an aggregated, all-time ...
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    last modified by sfield
  • advocate identification through metrics

    We are on Jive-x Cloud with a community mixed of customers and employees.  I can't remove employees from the leaderboard and don't have DB access to use queries that help here, but I'm trying to figure out a way ...
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    last modified by mnevill
  • IPs that make hundreds of thousands of pageviews?

    Does anyone else see particular IPs make a ridiculous amount of pageviews each month? I have a private case on this and have been working on for several months with support.  They identified one IP that made hund...
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    last modified by mnevill
  • Any way to pull a report on how many people have partially completed a challenge?

    Hello,   I was wondering if there's a way to see how many users are in the process of completing a challenge through Bunchball's Nitro Studio Analytics (Data Export).  The goal is to see both how many peopl...
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    created by barbaral
  • Does anyone have ROI metrics for a user community? Specifically for maintenance/renewal type business. We are looking to make the business case to establish one and having stats would be really powerful.

    Would love if any B2B Jive customers out there have established ROI metrics. We are making a business case that we really should have one for a two-way dialog with our customers and looking for any facts/stats to help...
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    created by alisonsnet
  • Export List of Members Who Voted On Idea

    I'd like to export a list of the community members who voted on a particular idea, but I don't see that as an option. Voting has been turned off since we moved our idea to another stage. Is it possible to export this ...
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    last modified by mdimino
  • How do you manage Top & Trending?

    Sorry for x-posting, but this affects internal and external communities likewise. So I have asked the exact same question here, but maybe there's different approaches by managers for internal and external communities....
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    last modified by markus@tembosocial.com
  • How to see who on your team is answering questions & how fast?

    Question response time is one of the items our executives look at when calculating ROI. Problem is I don't know which member(s) of my team to coach to improve our question response time because it doesn't break the me...
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    last modified by jhoward
  • Operational Reports

    Hi folks,   If you had to produce a one page weekly/monthly operational summary report for you're management - what would you include in it?
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    last modified by aluciani
  • What % of main site users visit your community?

    Hey there, I'm interested in learning from you the % of customers/registered users from your main site that visit your community? This information will help me prepare for a meeting with my leadership team. Any info ...
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    last modified by deleon.demicoli
  • Quest triggers

    Can you create a quest that triggers after a certain number of 1 event happens? For example, you have to have 5 answers marked correct to trigger the event.
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    last modified by dennismsmith
  • Answered questions

    Is there a way to drill down into the answered questions to see which ones are viewed the most?
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    last modified by dennismsmith
  • Updating Points - Your Assistance Please

    Good day everyone, I am using Jive 7 Hosted. I have been searching my Admin Console, but cannot find how to change points - is this even possible? If I can changes point values, will the change impact existing poin...
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    last modified by Toby Metcalf
  • Social business expert with experience building global external communities

    Hello Community! I just wanted to let anyone looking for a strategic leader to assist or lead their social business strategy that I'm looking for a new opportunity.  I bring over 20 years of marketing and strate...
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    last modified by GinaB
  • Open rates and click thru rates for automatically generated digests?

    Hi there. Hoping someone can help me. Can I get open rates and click thru rates on the community digests that Jive automatically sends out each Thursday? If so, where can I access that information?   Thanks, &...
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    last modified by eileen4n
  • Hidden in Plain Sight: Why Some Online Communities Make More Money

    In our latest research study, “The Business Impact of Online Communities,” we found that almost half (49%) of communities report revenue gains from their online community. This is an exciting proof-point, ...
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    last modified by vanessadimauro
  • Active - Participating - Contributing Users: What is the true breakdown

    Good day everyone, I understand the breakdown of these three types of members, but when trying to accurately report my membership, can 1 member exist in all three buckets? Each month, I measure the activity of my co...
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    last modified by Toby Metcalf
  • Twitter is awesome

    Good day everyone, Sarah O'Meara started this excellent discussion about Work / Live Balance How do you balance your work-life? and a discussion about Twitter began. Rather than derailing her fine discussion, I figu...
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    last modified by Toby Metcalf