• China and wechat

    Does anyone have a China community strategy?  Wechat seems to be well adopted, so I'm curios if others have just used it instead of Jive to facilitate a community or tried integrating their Jive community with it...
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    last modified by mnevill
  • Is Jive Rewards down?

    Any Jive-x communities experience a breakdown for Jive Rewards since last night?  My power user reported that his point has not been recognized and accumulated since last night.
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    last modified by cathyjliu
  • Follow vs. Join a Group?

    Hi- I've searched in the community, but I wasn't able to locate a recent answer to the question.....what's an easy way to describe the difference between following and joining a group? We use Jive-x. I have to agree w...
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    last modified by mdimino
  • Attracting retired experts as superusers

    Has anyone attempted to attract superusers for their communities from a retired audience?  I've been chewing on this in the back of my head for a while and wanted to ask if anyone else has done this and what the ...
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    last modified by mnevill
  • Has anyone heard from Lithium?

    Has anyone heard from a Lithium rep regarding the acquisition and future of the product? We're going on almost two months and I haven't heard from Lithium, nor do I know who my Jive account rep is. This does not lend ...
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    last modified by mdimino
  • How do you pull a report that contains all of the members that have visited your community space (within a set time period, for e.g. in 2017)?

    I'm trying to pull a user adoption report that would list out all of the members that have visited my community in 2017. Has anyone done this before?
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    last modified by aevaristo
  • just for fun area in external communities?

    What is the sediment out there for you external Community Managers on having a place for non-support, just for fun, etc discussions?  Obviously there would need to be some guidelines on what can be posted (relate...
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    last modified by mnevill
  • Connecting an external community to content on a separate website

    What are some strategies that others are using to connect their external community to their main website or other system where official documentation resides? Does everyone just make Jive documents or pages with stati...
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    last modified by mnevill
  • How do you manage Top & Trending?

    Sorry for x-posting, but this affects internal and external communities likewise. So I have asked the exact same question here, but maybe there's different approaches by managers for internal and external communities....
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    last modified by markus@tembosocial.com
  • Is there a way to automate a direct message when someone joins the community?

    I've been sending out "Welcome to the Community" emails to new member's inboxes and I'm wondering if there's a way to automate this. It's a little different than the email they get when joining. We have a lot of peopl...
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    last modified by kristengastaldo
  • [Template] Re-engagement Email for Dormant accounts

    Hi everyone,   I have a large number of dormant accounts that I would like to reactivate. I was thinking about the following tactic - looking for feedback   I want to send out direct message to community m...
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    last modified by aluciani
  • document space permissions to allow create but not edit documents from other authors?

    Is there a way to restrict permissions in a manner that allows users to create documents in a space but not edit documents created by others?  For context, we have our documents in spaces centered around our prod...
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    last modified by mnevill
  • Open content in a new tab?

    This feels like a silly question, but I can't figure out how to adjust auto window settings for opening content/external links in Jive. How do I adjust settings so that anytime someone clicks on content (discussion, b...
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    last modified by mdimino
  • What % of main site users visit your community?

    Hey there, I'm interested in learning from you the % of customers/registered users from your main site that visit your community? This information will help me prepare for a meeting with my leadership team. Any info ...
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    last modified by deleon.demicoli
  • How have you modified the Welcome New User Email?

    Hi Everyone, I'm a newbie as far as posting.  I was wondering how you have modified the Welcome New User emails to suit your communities? Thanks in advance for any contributions
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    last modified by acauley
  • Social business expert with experience building global external communities

    Hello Community! I just wanted to let anyone looking for a strategic leader to assist or lead their social business strategy that I'm looking for a new opportunity.  I bring over 20 years of marketing and strate...
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    last modified by GinaB
  • How do I customize the search box inJive-X?

    Hi Everybody,   I am just getting started with setting up our Jive-X community and I am a bit in the weeds. I've taken a look at a number of example Jive communities and I am impressed with many of them. One thi...
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    last modified by nsiekmann
  • Where can I see how many people follow a blog?

    Is there a way to see how many people follow a certain blog? We have a few system blogs and I'd love to know if they have subscribers.
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    last modified by kristengastaldo
  • Your Favorite Tips & Tricks?

    Hello! We launched out Jive-x community this year and I'm presenting for the first time on tips and tricks and recommendations for site engagement. I am curious, what recommendations do you make to your communities fo...
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    last modified by mdimino
  • What order are the "viewers" listed in on Impact Metrics?

    When you click the impact metrics on a doc, you are able to see a list of "viewers". How is this list ordered? Most recently viewed, or most frequently viewed? or?   Also I heard that this list is not trimmed b...
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    last modified by benfowler