Version 84

    Community Manager Reports (CMR) is an analytics tool built into Jive for use by community managers and Group owners. CMR is simple to use yet provides deep insights into the adoption and growth of Communities and Groups, including the ability to drill into the contribution of any set of users.

    Overview

    Community Manager Reports provides the following key features:

    • Report on Users, Content, Questions and Answers, Profile Completion and Top Places.
    • Report on an entire Jive community or at the level of individual Groups and Spaces.
    • Incorporate entire population or focus on any subset of users.
    • Show trends over periods from seven days to one year.
    • Export charts as CSV.

     

    The following easy-to-use analytics become integrated with Jive when you install CMR:

    • Improve communities through insights into user behavior and trends
    • Empower Group and Space owners to track key metrics against their goals
    • Communicate community status and growth with attractive reports
    Image_17.png

     

    You can find more information about the plugin at FAQ.

     

    Documentation

     

    Requirements

    The CMR plugin can be integrated in Jive Hosted and On-Premise.

    For Cloud communities, it is replaced by the Cloud Analytics service which is a part of the product.

    Releases

    CMR release notes are included in the Hosted and On-Premise release notes. You can find them at Jive Hosted and On-Prem (HOP).

     

    Downloads

    You can find the downloads in the Attachments section at the end of the article.

     

    Recent releases

    Jive versionsPlugin versionsRelease dateDescription
    9.4.0.09.4.0.0July 3, 2020Update for Jive 9.4.0.0 compatibility
    9.3.0.09.3.0.0May 29, 2020Update for Jive 9.3.0.0 compatibility
    9.2.0.09.2.0.0January 20, 2020Update for Jive 9.2.0.0 compatibility
    9.1.0.09.1.0.0September 02, 2019Update for Jive 9.1.0.0 compatibility
    9.0.7.19.0.7.1July 11, 2019Update for Jive 9.0.7.1 compatibility
    9.0.7.09.0.7.0April 24, 2019Update for Jive 9.0.7.0 compatibility
    9.0.6.09.0.6.0December 18, 2018Update for Jive 9.0.6.0 compatibility
    9.0.5.09.0.5.0September 11, 2019Update for Jive 9.0.5.0 compatibility
    9.0.4.09.0.4.0September 17, 2019Update for Jive 9.0.4.0 compatibility
    9.0.3.09.0.3.0December 15, 2017Update for Jive 9.0.3.0 compatibility
    9.0.2.0, 9.0.2.19.0.2.0July 5, 2017Update for Jive 9.0.2.0, 9.0.2.1 compatibility
    9.0.1.09.0.1.0March 3, 2017Update for Jive 9.0.1.0 compatibility
    9.0.0.19.0.0.1January 12, 2017Update for Jive 9.0.0.1 compatibility
    9.0.0.09.0.0.0November 9, 2016Update for Jive 9.0.0.0 compatibility

     

    Historical releases

    To check which plugin version is compatible with your your community, refer to Community Manager Reports Version Compatibility Matrix for Historical Releases.

     

    CMR Release 8.0.6.0

    09.13.2017  Updated plugin release compatible with Jive 8.0.6.0

    CMR Release 8.0.5.0

    12.05.2016  Updated plugin release compatible with Jive 8.0.5.0

    CMR Release 8.0.4.0

    06.08.2016  Updated plugin release compatible with Jive 8.0.4.0

    CMR Release 8.0.3.8

    02.22.2016  Updated plugin release compatible with Jive 8.0.3.x

    CMR Release 8.0.3.7

    06.18.2015  Updated plugin release compatible with Jive 8.0.1.x and 8.0.2.x.

    CMR Release 8.0.3.6

    03.27.2015  Updated plugin release compatible with Jive 8.0.0.0 and higher that includes these new features.

    CMR Release 7.0.3.10

    01.07.2016  Updated plugin release compatible with Jive 7.0.3.x, 7.0.4.x,  and higher with these fixed issues:

    JIVE-65486:  Batched analytics export "getUserProfileFieldPercentagesCSV" can cause an out-of-memory crash

    JIVE-48948: CMR Profile Completion export to CSV times out when there are 15k+ profiles to be processed

    Note that the following system property needs adding/modifying for these bug fixes to take effect:

    '__cmr.csv.batch.exporter.fetch.size' specifying the batch size (500, 1000, 10000, 20000).

    For our tests we use: __cmr.csv.batch.exporter.fetch.size=500

    CMR Release 7.0.3.9

    05.04.2014  Updated plugin release compatible with Jive 7.0.4.x.

    CMR Release 7.0.3.8

    10.29.2014  Updated plugin release compatible with Jive 7.0.3 and higher that include these fixed Issues.

    CMR Release 7.0.3.7

    06.30.2014  Updated plugin release compatible with Jive 7.0.2 and higher that include these fixed Issues.

    CMR Release 7.0.3.6

    12.16.2013  Updated plugin release compatible with Jive 7.0.0 and higher.

    CMR Release 6.0.3.3

    04.24.2013  Updated plugin release compatible with Jive 6.0.1+ that includes these fixed issues

    CMR Release 6.0.3.1

    12.18.2012  Updated plugin release compatible with Jive 6.0.0.1 that includes these fixed issues and known issues.

    CMR Release 6.0.3.2

    02.15.2013  Updated plugin release compatible with Jive 6.0.1+ that includes these fixed issues and known issues.

    CMR Release 6.0.2.3

    9.26.2012  Updated plugin release compatible with Jive 6.0.0 that includes these known issues.

    CMR Release 4.5.2.3 and 5.0.2.3

    8.10.2012  Updated plugin releases compatible with Jive 4.5.7+ and Jive 5.0.1+ that fixes these issues and includes known issues.

    CMR Release 4.5.2.1 and 5.0.2.1

    5.1.2012  Updated plugin release compatible with Jive 4.5.7+ and 5.0.1+ that fixes these issues and includes known issues.

    CMR Release 5.0.2.2

    6.22.2012  Updated plugin release compatible with Jive 5.0.1+ that fixes these issues and includes known issues.