• Aurea Monitor Presentation | Enterprise Edition (EN)

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  • Aurea Process Presentation Slides | Enterprise Edition

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  • Help! Our messaging system is stuck

    This is really something we hear regularly in Aurea Support and in most cases flow control is the cause. Many customers heard about flow control, but most are not fully aware about the details. Some even consider it...
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    last modified by stefan.fritz
  • Monitoring and Root Cause Analysis

    I ended my previous blog post with the question: “Why is the consumer application not fast enough?“ This is a very common question. The root cause of slowness or increased response time is often not very ...
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    last modified by stefan.fritz
  • Aurea® Customer Experience Platform 2019.1 Release - available now!

    We are excited to announce the  Aurea Customer Experience Platform 2019.1 release is now available. This release provides improved quality, stability and enhanced speed.   CX Messenger Improved performance,...
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  • 2019 Annual Report: A Look Back and What’s Ahead

    2018 marked the first in our six year history where we did not expand through acquisition.  This was an intentional decision; coming off of our biggest acquisition year ever – highlighted by the July, 2017 ...
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    created by Lauren Vescera
  • What's New with the Aurea Unlimited Software Library

    As you know, we started rolling out Aurea Unlimited late last year as part of our mission to reinvent enterprise software with the industry’s first unlimited software library. Today we took this new business mod...
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  • Discover Unlimited Possibilities with Aurea (Official Webinar Recording)

    Discover Unlimited Possibilities with Aurea Webinar Recording (Webinar Recording)     February 5, 2019 at 11:00AM CST    What if enterprise software worked like Netflix: instead of one-off purchase...
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  • 2018 Aurea Platinum Support FAQ

    2018 Aurea Platinum Support Updates FAQ What is new in Aurea Platinum Support for 2018? Do current Aurea Platinum customers have to do anything to get these new services? Have any services been eliminated? ...
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    created by Sarah O'Meara
  • Support Comparison: Standard vs. Platinum for On-Prem Customers

    Additional Platinum resources for On-Prem customers: Platinum Support Overview for On-Premise Customers Platinum Support Guide for On-Premise Customers
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  • Support Comparison: Standard vs. Platinum for Cloud Customers

    Additional Platinum resources for Cloud customers: Platinum Support Overview for Cloud Customers Platinum Support Guide for Cloud Customers
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    created by Sarah O'Meara
  • CXP Customers: Looking for GDPR Whitepapers? Follow the New GDPR Space!

    Hello Customer Experience Platform community! As you know, the GDPR for European customers comes into effect on May 25th, 2018 with regulations around data privacy requirements to protect your personal data. At Aurea...
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    last modified by Sarah O'Meara