• CRM.Phone: Support of Microsoft Teams-Integration already planned?

    Hello,   Currently Skype4Business/Lync is supported for phone Integration. But Microsoft is pushing Teams as solution for multichannel communication.   This would conclude that Teams will be also the succe...
  • CRMpad - show available quota in sample documentation

    Hi,   anyone an idea if it's possible to show the value of available quota in sample documentation on CRMpad.   In web and win this information is available, therefor the users also asked for it on CRMpad....
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  • Out-of-the-box features/support for Qlikview-integration with Aurea.CRM?

    Hi,   some years ago the customers could buy an extension to the CRM for an out-of-the-box Qlikview integration with some standard reports. I cannot find any documentation on this anymore. Is this standard integ...
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  • Aura CRM and MS Graph

    I got following question from a customer. Is it planned to implement a connector to Exchange over Microsoft Graph or is it generally planned to have an interface with MS Graph to Microsoft Office365 products and fun...
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  • Editing the same information by multiple users - the "last" save overwrites all concurrent modifications

    Some of our users use the CRM as workflow planner. Although the CRMweb has "edit", "save" and "cancel" buttons on the expand masks, the "edit" button does not actually "lock" the information for other users and relea...
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  • Aurea Customer Relationship Manager v11.10 & CRM.client v2.9 Releases - available now!

    We are excited to announce the Aurea Customer Relationship Manager v11.10 & CRM.client v2.9  Releases are now available. These releases provide enhanced features, improved quality, and stability across the en...
  • Actual documentation available?

    I have found a Web Developer Guide for CRM (CRM.Web_DeveloperGuide_v11.8.0.pdf) on Aurea Works (also later version of this document exists). It seems to be update regularly - last time this May. Unfortunately the docu...
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  • Meet your new social selling network

    Boost your sales win rate by 12% with new Collaborative CRM.   Everyone agrees on the need to collaborate when it comes to delivering sales results but rarely do teams stop to apply any structure or formal proce...
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  • CRM Overview | Enterprise Edition (EN)

    This PDF is also available in Deutsch: CRM Overview | Enterprise Edition (DE). For the French version, please let us know.
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  • CRM Customer FAQ - June 2019.pdf

    We compiled recently asked customer questions - and answers - regarding new upcoming features and re-architecting ACRM for the 21st century. Aurea CRM is committed to ensuring your investment continues to add value to...
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  • Recorded Webinar: ACRM Customer Update

    Open video

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  • updfield decoding

    Dear community,   Is there a key to decode 'updfield' field in sql server to get to know what fields have been changed and when for the last time.   Just to give an example: 0x260000005A1B7ACCF146601B9918...
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  • 0 rows and next step in a process.

    Dear Community,   I would like to get search action template autosearched in a process and if it returns 0 rows It should go to the next specified step automatically. If it returns at least 1 row the process sho...
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  • System Requirements Aurea CRM 11.3.0.pdf

    System Requirements Aurea CRM 11.3.0.pdf
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  • HTML-Textfields Sync between Outlook 2016 and Aurea CRM

    Hello Together,   we have an issue at a customer installation with the usage of HTML-Textfield and Outlook 2016. Even if the user makes changes in Outlook 2016 the html-text is to long for the standard-html-fie...
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  • Aurea® Customer Relationship Manager March Quality Release - available now!

    We are excited to announce the Aurea Customer Relationship Manager March Quality Release is now available. This release provides improved quality, stability and enhanced speed.   CRM.Web Resolved 20 bugs CRM.P...
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  • Is it possible to add additional links to a ExpandNew in a process?

    Is it possible to add additional links in a “ExpandNew” process action template besides the preconfigured link and link2. If so, how?     In the example above I’ve used both of the precon...
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  • CRM.mobile-overview-EN_R (1).pdf

    Aurea’s mobile CRM solutions mean you can access customer information, process orders, and comprehensively manage your accounts anywhere you are.   For the German version: CRM.mobile-overview-DE.pdf
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  • CRM.mobile-overview-DE.pdf

    Die mobilen CRM-Lösungen von Aurea sind für alle täglich verwendeten mobilen Geräte wie Smartphones, Tablets, iPads und Laptops optimiert. Unsere vollständige Palette userfreundlicher mobiler ...
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  • cloud-benefits-CRM-DE.pdf

    Aurea-Kunden, die bereits von unseren Lösungen in der Cloud profitieren, wissen: sie können unbesorgt Infrastruktur und Betrieb vereinfachen und gleichzeitig ihre Kapital- und Betriebskosten senken, wäh...
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