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Additional Platinum resources for Cloud customers: Platinum Support Overview for Cloud Customers Platinum Support Guide for Cloud Customers
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Additional Platinum resources for On-Prem customers: Platinum Support Overview for On-Premise Customers Platinum Support Guide for On-Premise Customers
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Also available in French and German, just let us know!
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For the general overview of Platinum Support for Cloud customers, see: Platinum Support Overview for Cloud Customers
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