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What do you know about your customers? In order to satisfy the needs of your customers, you have to know more about their background. 1. Go through the presentation 2. Feel free to share your experien... Welcome to your Customer Care Training 1. Go through the presentation 2. Proceed with your training here Welcome to your customer care training! 1. Go through the presentation. 2. Find your way back to the training here: Next steps within the training What do I do if..? | Crisis Communications Here is a quick overview of how to communicate with customers who are especially unhappy.
What do I do if..? | Crisis Communications
1) The customer wants her/his...