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Does somebody have a good recommendation? Welcome to our Customer Care Collaboration & Training Group! Stay up-to-date on your customers' needs! Our collaboration and training platform provides you with all the skills you need for working in ... What do you know about your customers? In order to satisfy the needs of your customers, you have to know more about their background. 1. Go through the presentation 2. Feel free to share your experien... Welcome to your Customer Care Training 1. Go through the presentation 2. Proceed with your training here Welcome to your customer care training! 1. Go through the presentation. 2. Find your way back to the training here: Next steps within the training
5/1/17 7:30 AMVisit us! This year Pokeshot will be present with their own booth as a JiveSponsor and will present the company as well as our very own social business solution SmarterPath. SmarterPath stands for activating knowledge...
What do I do if..? | Crisis Communications Here is a quick overview of how to communicate with customers who are especially unhappy.
What do I do if..? | Crisis Communications
1) The customer wants her/his...
5/26/17 10:00 AMMeet your team!Join our monthly gettogether - let's get to know each other!
Our customers deal with similar challenges. Here is an overview of frequently asked questions and their answers.
Our customers deal with similar challenges.
1. How does XX work?
2. Where do I find XX... Is there a customer issue you are not sure how to handle?Take the chance and ask your team!First check if somebody has had the same issue before - you might find an answer directly: > Answered Questions If your que...