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Looking for customer-exclusive content in this community? If so, you are in luck! You can get access to custome... Hello I'm playing with some custom fields in the Idea content type, but @mentioning isn't working. Is this expected functionality or does a ticket need to be raised? Thanks! Steps to Abandon your Community Profile 1. Manual Unsubscribe from Emails If you know your username/password and can log into the Community, follow the steps below because you: No longer intend to use your Comm... Welcome to AureaWorks, Aurea Software's community for customers and partners! If you are new, first step is to register and set up your profile. AureaWorks is designed with you in mind. We are here ... We need to change the size of an image which has been added in our custom add-on. It is by default taking 16px*16px. Need to increase it to 18px. The style is being referenced to jive.css file. What should we do to in... We tried to enable the report abuse functionality . What we noticed is even though the content is rejected , the content is searchable or if we have a link then we can still navigate to the content . Can anyone let me... Dear colleagues, we have got a problem regarding the comment-function and we are not sure whether its a #bug or a feature. Imagine the following situation: Person A created a #comme... Dear community, Does anyone know or use the community everywhere feature? I am looking for experience reports, best practices and a documentation. Unfortunately both jive documentations are not available. h... I need to update a license. How do I do it once I have the .lic file? Thanks, Tony I feel pretty stupid for asking this and I'm sure I must be missing something obvious... but how do I get to my News page in AureaWorks? On our Jive platform we have a link to your News in the global nav. ... Welcome to our new blog series, designed to provide quick and easy tips for using the Aurea Support Portal more effectively. Each post will cover one particular how-to topic. This week, we’ll start with using th... When accessing Jive platform as an internal user specifically using Internet Explorer our main page slider is reduced in size to about half inch wide (image attached for reference), and the user is unable to see the c... How do I get a client access to this space ? Aurea Support Experience How-To Part 4: Downloading Software Updates Customers with a current software license can download the most recent software updates and hotfixes from the Portal. For older software ver... Hi Customer support asked me to migrate to 10.0.12 "Note: There was a bug with this solution and fixed in 2018 R2(10.0.12) version. Please make sure you are using latest 10.0.x release to avoid t... Hello AureaWorks Community, This note is to inform you that our weekend migration of AureaWorks to AWX (originally scheduled for 3/31) is temporarily delayed. Here is the latest from our Principal Engineer Don... Product Hubs are available to Aurea Customers to get the latest updates from Aurea Looking to access information posted in one of the following customer spaces? Aurea Customer Hub (available to all Aurea cust... As an Aurea customer, hopefully you have experienced Aurea’s new Customer Support Portal. The Portal offers an exciting and content-rich way to get your questions answered, share ideas with other users, and lear... Aurea Support Experience How-To Part 2: Tracking Known Defects You can now see when an issue has been submitted to engineering as a suspected product defect. Access the Knowledge Base from Support Home. ... Aurea Support Experience How-To Part 6: Submitting Cases As a customer, you can submit cases from the Support Portal. Platinum customers will see their dedicated hotline telephone number on the same screen in ...