• @mention in custom Ideation fields

    Hello   I'm playing with some custom fields in the Idea content type, but @mentioning isn't working. Is this expected functionality or does a ticket need to be raised?   Thanks!
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    last modified by Oliver Beirne
  • How to lock comment editing

    Dear colleagues,   we have got a problem regarding the comment-function and we are not sure whether its a #bug  or a  feature.   Imagine the following situation:   Person A created a #comme...
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    last modified by larscallsen
  • Documentation community everywhere functionality

    Dear community,   Does anyone know or use the community everywhere feature? I am looking for experience reports, best practices and a documentation. Unfortunately both jive documentations are not available. h...
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    last modified by beritmo
  • Jive platform using Internet Explorer main page slider reduced in size to half inch wide.

    When accessing Jive platform as an internal user specifically using Internet Explorer our main page slider is reduced in size to about half inch wide (image attached for reference), and the user is unable to see the c...
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    last modified by labron
  • Aurea Support Experience How-To Part 4: Downloading Software Updates

    Aurea Support Experience How-To Part 4: Downloading Software Updates   Customers with a current software license can download the most recent software updates and hotfixes from the Portal. For older software ver...
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    last modified by kosheno.moore
  • Migrate from 10.0.11 to 10.0.12

    Hi   Customer support asked me to migrate to 10.0.12   "Note: There was a bug with this solution and fixed in 2018 R2(10.0.12)  version. Please make sure you are using latest 10.0.x release to avoid t...
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    last modified by pnataraj@freedommoble.ca
  • Aurea Support Experience How-To Part 2: Tracking Known Defects

    Aurea Support Experience How-To Part 2: Tracking Known Defects   You can now see when an issue has been submitted to engineering as a suspected product defect. Access the Knowledge Base from Support Home. ...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 6: Submitting Cases

    Aurea Support Experience How-To Part 6: Submitting Cases   As a customer, you can submit cases from the Support Portal. Platinum customers will see their dedicated hotline telephone number on the same screen in ...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 1: Using the New Knowledge Base

    Aurea Support Experience How-To Part 1: Using the New Knowledge Base     Our new Knowledge Base offers a single location where you can search documentation, published support knowledge, community postings, ...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 5: Product Documentation

    Aurea Support Experience How-To Part 5: Product Documentation     You can easily locate product support documentation in the Portal.           Related How-To: Aurea Suppor...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 3: Engaging the Community

    Aurea Support Experience How-To Part 3: Engaging the Community       In the new Portal, it's easy to chat with other customers to share best practices, ask & answer questions about your configurati...
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    last modified by kosheno.moore