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Looking for customer-exclusive content in this community? If so, you are in luck! You can get access to custome... Aurea Support Experience How-To Part 1: Using the New Knowledge Base Our new Knowledge Base offers a single location where you can search documentation, published support knowledge, community postings, ... When accessing Jive platform as an internal user specifically using Internet Explorer our main page slider is reduced in size to about half inch wide (image attached for reference), and the user is unable to see the c... Aurea Support Experience How-To Part 4: Downloading Software Updates Customers with a current software license can download the most recent software updates and hotfixes from the Portal. For older software ver... Aurea Support Experience How-To Part 2: Tracking Known Defects You can now see when an issue has been submitted to engineering as a suspected product defect. Access the Knowledge Base from Support Home. ... Aurea Support Experience How-To Part 6: Submitting Cases As a customer, you can submit cases from the Support Portal. Platinum customers will see their dedicated hotline telephone number on the same screen in ... Aurea Support Experience How-To Part 5: Product Documentation You can easily locate product support documentation in the Portal. Related How-To: Aurea Suppor... Aurea Support Experience How-To Part 3: Engaging the Community In the new Portal, it's easy to chat with other customers to share best practices, ask & answer questions about your configurati... I found a list of markup syntax https://community.jivesoftware.com/markuphelpfull.jspa but I see no way to enter them with the RTF editor, I would like to populate a document with document links by entering a series... A couple of weeks ago, I successfully managed to register with AureaWorks community, although I did not expect to run into unforeseen "perks" in the process of registration. Yesterday one of my colleagues also wanted... Hi Everyone, My situation is this; we are a Jive Intranet customer hosted on the Cloud (now AWS). We use our community as news feed to reach our partners as well as a place to store documents to share, and int... am I able to export all content from a community into a CSV file w/the name of the file and the hyperlinks? Also which versions are on premise versions and which ones are the cloud versions for Jive? Update: removed the div and the href still displayed the target site inline. What is this? Do i need a target attribute in my hrefs? So I found this cool easter egg today when i was trying to center some custom... Using jive cloud, I need to export the user profile information. I've tried using the REST api, and it works for email and name, but the fields I need were added (birthday, store location ect). So I cant figure out ho... Jive provides AureaWorks (AWX) as a service to its users, customers and partners, to help them exchange ideas, tips, information, and techniques related to our products and services. The AureaWorks community is here f... Hi All, I am looking for some answers and need your guidance. 1. Can I signup for jive without corporate email address ? 2. Can I signup for Jive without any email address and use Phone Number instead... I'm a member of the Apple Developer's program. In their forum settings, it says I can receive push notifications for discussions by setting up the Jive iOS app. I downloaded the Jive iOS app and created an acc... I've been with the live chat help assistant on the jivesoftware.com site and tried everything I know of, including emailing firstname.lastname@example.org with no luck. I think my account Executive might be on a different t...